Terms of Service

Terms and conditions for using our website and services.

Last updated: February 2026

1. Agreement to Terms

By accessing or using the website and services of Robert Campbell (ABN 62300231166) ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Robert Campbell provides cybersecurity consulting services to Australian businesses, including but not limited to:

  • Security consultations and assessments
  • Free security check tools
  • Cybersecurity advice and guidance
  • Referrals to Managed Service Providers

The specific scope, deliverables, and terms of any paid services will be agreed upon in writing before commencement.

3. Free Security Check Tool

Our free security check tool at virtualtechnician.robertcampbell.com.au is provided "as is" for informational purposes only. While we strive for accuracy:

  • Results are indicative and not a substitute for a comprehensive security assessment
  • We do not guarantee the tool will identify all security issues
  • You should not rely solely on the tool's results for critical security decisions
  • The tool only scans publicly available information about your domain

4. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Robert Campbell or our licensors and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

5. User Responsibilities

When using our website and services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Not attempt to gain unauthorised access to our systems
  • Not use our free tools to scan domains you do not own or have permission to scan
  • Maintain the confidentiality of any security findings we provide

6. Limitation of Liability

To the maximum extent permitted by law:

  • Our services are provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability for any claim shall not exceed the fees paid for the specific service in question
  • We are not responsible for actions taken by third parties, including MSP partners

Nothing in these terms excludes or limits liability that cannot be excluded under Australian Consumer Law.

7. Confidentiality

We understand that cybersecurity discussions often involve sensitive information. Any confidential business or technical information you share with us will be:

  • Kept strictly confidential
  • Used only for the purpose of providing our services
  • Not disclosed to third parties without your consent (except as required by law)
  • Protected using appropriate security measures

8. Payment Terms

For paid services:

  • Prices are quoted in Australian Dollars (AUD) and include GST where applicable
  • Payment terms will be specified in the service agreement
  • We accept payment via PayPal and other methods as agreed
  • Late payments may incur interest at the rate prescribed by law

9. Cancellation and Refunds

Cancellation and refund policies vary by service type:

  • Consultations: May be rescheduled with 24 hours notice. No-shows are non-refundable.
  • Ongoing services: May be cancelled with 30 days written notice.
  • Completed work: Fees for work already completed are non-refundable.

10. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the content, terms, or practices of these external sites.

When we refer you to MSP partners, your engagement with them is subject to their own terms and conditions.

11. Indemnification

You agree to indemnify and hold harmless Robert Campbell from any claims, damages, or expenses arising from:

  • Your breach of these Terms of Service
  • Your misuse of our services or tools
  • Your violation of any third party's rights

12. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Queensland.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after changes constitutes acceptance of the modified terms.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have questions about these Terms of Service, please contact us: