Last updated: February 2026
1. About This Policy
This Privacy Policy explains how Robert Campbell (ABN 62300231166) ("we", "us", or "our")
collects, uses, and protects your personal information in accordance with the Australian
Privacy Principles contained in the Privacy Act 1988 (Cth).
By using our website or services, you consent to the collection and use of your information
as described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact information: Name, email address, phone number, and business address
- Business information: Company name, ABN, industry sector
- Communication records: Emails, messages, and notes from consultations
- Website usage data: IP address, browser type, pages visited, and time spent on our website
- Payment information: When you purchase services, we collect payment details through secure third-party processors
3. How We Collect Information
We collect personal information through:
- Our contact form and direct communications
- Phone calls and email correspondence
- Our free security check tool at virtualtechnician.robertcampbell.com.au
- Consultations and service delivery
- Cookies and analytics tools on our website
4. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide requested services
- Deliver cybersecurity consulting and assessments
- Send you relevant security updates or alerts (with your consent)
- Process payments for services
- Improve our website and services
- Comply with legal obligations
5. Disclosure of Information
We may share your information with:
- Service providers: Third-party providers who assist in delivering our services (e.g., cloud hosting, payment processing)
- MSP partners: With your explicit consent, when connecting you with Managed Service Providers for hands-on assistance
- Legal requirements: When required by law, court order, or to protect our rights
We do not sell your personal information to third parties.
6. Data Security
As a cybersecurity consultant, we take data protection seriously. We implement appropriate
technical and organisational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments of our systems
- Limited access to personal information on a need-to-know basis
7. Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors use our site.
This helps us improve our content and services. You can control cookie settings through
your browser preferences.
We use Google Tag Manager to manage our analytics. Data collected may include:
- Pages visited and time spent on each page
- Referring website or search terms
- General location (country/region level)
- Device type and browser
8. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for
which it was collected, or as required by law. When information is no longer needed,
we securely destroy or de-identify it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the
privacy practices of these external sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights,
please contact us: